Support
Questions, answered plainly
Which formats do you build?+
VST3 on macOS and Windows, AU on macOS, and AAX for Pro Tools. Both installers come with every purchase, so you are not paying twice to move machines.
Do I need an iLok or an account?+
No. No dongles, no licence manager, no phoning home. Download the installer, run it, and get on with it.
Where are my downloads?+
In your Gumroad library, under the email address you bought with. Updates land in the same place and are always free.
How many machines can I install on?+
All of them, as long as they are yours. Studio desktop, laptop on the train, the machine in the spare room.
Is there a demo version?+
Not yet. Ask us often enough and we will think about it harder.
Something is broken.+
Email hello@auricleaudio.co.uk with your DAW, your operating system and what you were doing when it happened. That is usually enough to find it.
Still stuck?
Send your DAW, your operating system and what happened. Real replies, usually within a day or two.
hello@auricleaudio.co.uk